Are you considering including chatbots in your marketing and customer support? Wondering how consumers are responding to chatbots? In this article, you ll discover new research that shares consumer reactions to chatbots and the issues businesses should address before integrating chatbots. #1: Millennials Are the Biggest Group of Early Chatbot Adopters According to a recent study [...] This post Chatbots and Social Media: New Research first appeared on . - Your Guide to the Social Media Jungle
http://www.socialmediaexaminer.com/chatbots-and-social-media-new-research/
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